Installation and software access
Use the official ClickStation software access flow so support can work from the current release rather than an unknown installer or unauthorized file. Windows and Android are available now; iPad is coming soon.
Camera setup and compatibility
For camera help, share the exact brand, model, operating system, firmware where relevant and connection method. ClickStation has broad Canon, Nikon and Sony DSLR or mirrorless support plus webcams, but individual models should be checked.
- Canon
- Nikon
- Sony
- DSLR / mirrorless
- Webcams
Printer setup and output
ClickStation supports event printing and Epson workflows are especially easy to configure. Share the exact printer model, driver or operating system details, media size and output problem when asking for help.
QR, WhatsApp and email sharing
Online guest delivery depends on connectivity and the configured service path. If capture still works but QR, WhatsApp or email does not, check the internet connection separately from the local booth operation.
Cloud and gallery troubleshooting
Cloud upload and online galleries require connectivity. Support can help distinguish a local capture problem from an online-delivery or account-configuration problem.
Offline event operation
Core capture and printing can continue offline. If venue internet is unreliable, test the offline path before the event and confirm how online sharing will resume when connectivity is available.
Use the knowledge base first for repeatable setup questions
The ClickStation tutorial hub covers camera compatibility, printer compatibility, Windows, Android, offline operation, QR sharing and WhatsApp sharing. For a device-specific issue, contact support with the exact hardware details.